Shipping
Domestic Continental United States Shipping
We offer reliable shipping via USPS, FedEx, and DHL on orders shipped within the United States. Our shipping rates and estimated delivery dates are calculated at checkout, so you can feel confident about selecting your shipping method! Exact DHL rates are determined at checkout based on package weight.
|
Method
|
Cost
|
Delivery
|
|---|---|---|
| DHL eCommerce - Ground |
FREE on orders $70 or more Calculated at checkout on orders below $70 |
3 - 8 Business Days |
| DHL eCommerce - Expedited* | Calculated at checkout | 2 - 5 Business Days |
| DHL eCommerce - Expedited Max | Calculated at checkout | 2 - 3 Business Days |
| USPS First Class | Calculated at checkout | Calculated at checkout |
| USPS Priority Mail | Calculated at checkout | Calculated at checkout |
| FedEx Home Delivery | Calculated at checkout | Calculated at checkout |
| FedEx Express Saver®* | Calculated at checkout | Calculated at checkout |
| FedEx 2Day®* | Calculated at checkout | Calculated at checkout |
Reliable Tracking and Delivery
Upon shipment, all orders receive reliable tracking information via email. This email will contain shipment details, a tracking number, and a link to the selected shipping carrier's website. To track the order, click on the provided tracking number in the email. Tracking information is also available in your infuturehealth account.
Transit times are estimates and cannot be guaranteed. Delays due to carrier issues, seasonality, or weather are out of our control. All orders leave our facility on the day that we provide your tracking information via email. Once a package is shipped, we can no longer control how or when it gets to you. We appreciate your patience and understanding.
We want to ship your order to you quickly, so your order might ship in more than one package. Please allow 2 - 3 additional days before shipment for larger orders. Product availability may impact ship times.
U.S. Non-Continental/Protectorates: USPS First Class and USPS Priority Mail shipping options are available. Rates and delivery windows are calculated at checkout.
All shipments to APO, FPO and DPO addresses are sent via USPS. Due to military handling time and location, this process can take up to four weeks for delivery.
*Expedited Shipping Exclusions and Details
Orders with expedited shipping options must be placed before 1 PM ET, Monday – Friday, to be processed for same-day shipment. Expedited orders received after 1 PM ET may not ship until the next business day. We do not offer weekend or federal holiday delivery for expedited orders.
Expedited shipping methods are not available for P.O. boxes.
International Shipping
International shipping is available for select countries. Shipping charges are calculated at checkout.
For a full list of countries that we service, please visit this link.
Smartwool, Darn Tough, and The North Face are not available for international orders.
All orders are dispatched 'Delivered at place' (DAP) from the USA. Any additional taxes, charges, or import duties will be applicable to deliveries of goods to countries outside the USA.
If applicable, you will need to arrange payment with the local customs clearance authorities before the parcel will be released for delivery and we accept no liability for orders impounded by local customs authorities due to the non-payment of local import taxes. These additional charges are levied by the local authority and are the responsibility of the recipient.
For more shipping information or assistance, please contact us.
This policy is subject to change without notice.